The CARRIER HOTLINE system is a series of custom modules that fit together to form a very helpful toolkit for your carriers.
Lets face it, carriers are hard to get and it costs a lot of money to train them.
Carrier Hotline provides a method of communication between carrier, District Managers and the office.
If the Customer Service system is installed and linked with your host, the Carrier Hotline can also be linked to your host for automatic updates. Detailed reporting is always available whether automatic host updates are being done or not.