Use the CHATTERBOX™ Email Paging system to dispatch your redelivery requests at lightning speed. Any transaction entered either by your agents or the CHATTERBOX™ can be dispatched to a pager with the name, address and complaint description within seconds of the transaction being entered.
Easily setup pagers by district and day-of-week with our easy to use HTML monitor.
Change the paging hours day by day. You can even program holiday schedules in advance.
Dispatch messages to multiple pagers at the same time.
Re-route messages to another pager at the push of a button instantly.
Number each message by pager number so that a re-delivery agent will know if they missed a message.
ISD can usually include the complete host interface so that your IS department will not have any programming to do at all.
Each message contains all the information necessary for your people in the field to complete the re-delivery.
CHATTERBOX™ 2-Way Paging Service allows re-delivery personnel to acknowledge receipt of an alphanumeric page, and acknowledge again once the paper has been delivered.
Full Circle Solution
A customer calls to say they did not get their paper and the IVR records the problem.
The CHATTERBOX™ issues a one-time access to the e-Edition.
CHATTERBOX™ issues a dispatch to the redelivery agents pager who confirms delivery with the push of a button.
The CHATTERBOX™ then calls the customer back telling them their paper has just been delivered.
Innovative Systems Design Inc. 222 Brunswick Blvd. Montreal, Quebec, Canada, H9R 1A6 email@example.com (514) 459-0200